Back to Support Domains and Email Email Add Email with an Existing Google Workspace Account

Add Email with an Existing Google Workspace Account

If you already have a Google Workspace account (formerly known as G Suite), follow these steps to connect it to your domain on WordPress.com.

Set Up Google Workspace Automatically

To configure Google Workspace, it’s necessary to add pieces of information called DNS records to your domain. These records ensure you can send and receive emails using your domain’s email address.

Instead of adding each DNS record manually, you can add just one verification TXT record, and we can take care of the rest automatically.

Add the Verification TXT Record

You can add the verification TXT record using the following steps:

  1. Visit your site’s dashboard.
  2. Navigate to Upgrades → Domains (or Hosting → Domains if using WP-Admin) and click on the domain for which you want to set up Google Workspace.
  3. Click on the “DNS records” panel and then on the “Manage” button:
A domain's DNS records panel with the Manage button.
  1. Scroll down to the end and click on the Email setup panel to view the Google Workspace tab:
Text box to add Google Workspace TXT verification record.
  1. Copy and paste a verification TXT record into the google-site-verification=... box. The exact record you need will depend on if you have previously verified your domain with Google:
    • If your domain is already verified with Google, you can copy and paste this TXT record:
      google-site-verification=rXOxyZounnZasA8Z7oaD3c14JdjS9aKSWvsR1EbUSIQ
    • If your domain is not yet verified with Google, you can copy a specific verification TXT record from your Google Admin Console by following the steps in the Verify your domain with a TXT record Google support guide. Your verification code looks something like this:
Google Workspace TXT verification record.
Google Workspace verification TXT record – click the COPY button to copy it to your clipboard
  1. This verification TXT record will automatically add all the necessary Google Workspace DNS records to your domain.
  2. Click the “Set up Google Workspace” button.

In your DNS records section, you’ll now see several new records from Google — these records ensure you can send and receive email from your domain. Your email should start working within a couple of hours, but in some cases, it may take up to 24 hours for everything to work correctly.

Set Up Google Workspace Manually

If the quick steps in the previous section did not work, you can manually add the following Google Workspace DNS records.

Add Google Workspace DNS Records

To add the necessary DNS records, take the following steps:

  1. In your site’s dashboard, click on Upgrades Domains (or Hosting → Domains if using WP-Admin).
  2. Click on the domain for which you are adding Google Workspace.
  3. Click on “DNS records” and then the “Manage” button.
  4. Click the “Add a record” button at the top right.
  5. Fill in the form with each record listed below, clicking the “Add DNS record” button to add each record to the domain.

Add Google Workspace MX Records

First, add the Google Workspace MX records.

If you signed up for Google Workspace before April 2023, you will need to add the following five MX records:

TypeNameHandled byPriorityTTL
MX(leave blank)ASPMX.L.GOOGLE.COM1(leave as is)
MX(leave blank)ALT1.ASPMX.L.GOOGLE.COM5(leave as is)
MX(leave blank)ALT2.ASPMX.L.GOOGLE.COM5(leave as is)
MX(leave blank)ALT3.ASPMX.L.GOOGLE.COM10(leave as is)
MX(leave blank)ALT4.ASPMX.L.GOOGLE.COM10(leave as is)
DNS records for Google Workspace accounts signed up before April 2023

For Google Workspace accounts signed up after April 2023, you only need to add the following MX record:

TypeNameHandled byPriorityTTL
MX(leave blank)SMTP.GOOGLE.COM1(leave as is)
DNS record for Google Workspace accounts signed up after April 2023

Here is a completed example:

Add Google Workspace MX records

Add Google Workspace SPF Record

You should also add an SPF record to protect your email account against spoofing & phishing and prevent messages from being marked as spam. An SPF record uses the ‘TXT’ type of DNS record and typically starts with a value of “v=spf1”.

To add the SPF TXT record:

  1. In the Type box, select TXT.
  2. Leave the Name box empty, as it is optional.
  3. In the Text box, add v=spf1 include:_spf.wpcloud.com include:_spf.google.com ~all
    • If you already have an SPF record, you just need to add include:_spf.google.com before the final ~all in the record value.
  4. Click the “Add DNS record” button to save the TXT record.

Here is a completed example:

Add Google Workspace SPF TXT record.

Add DKIM and DMARC Records

Sometimes, you may need to add a:

Your email should start working within a couple of hours, but in some cases, it may take up to 24 hours for everything to work correctly.

Restore Google Workspace DNS Records

If you need to restore default Google Workspace DNS records:

  1. In your dashboard, go to UpgradesDomains (or Hosting → Domains if using WP-Admin).
  2. Click the domain name the Google Workspace email is associated with.
  3. Click “DNS records” and then click the “Manage” button.
  4. At the top right, next to the “Import BIND file” button, click the three dots, and choose “Restore DNS records for Google Workspace“:
The DNS records screen with the "Restore DNS records for Google Workspace" option selected from ellipsis menu at the top right.

If you don’t see the “Restore DNS records for Google Workspace” option:

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