WP-ADMIN DASHBOARD- CANNOT GO IN
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I can’t get into as admin or ever see dashboard. Why is this so hard? I need to get started on my website but can’t alter it until I fix this problem. All I get is the blue page. Please help, thanks.
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@courageindoorsports, if you clicked on the link I sent you, that should clear out the test and you should be able to access your Dashboard afterwards. If you are still unable to view your Dashboard, please try clearing your browser cache and see if that helps. If not, please let me know by replying to the email I sent.
You can learn more about how to clear your cache here:
http://en.support.wordpress.com/browser-issues/#clear-your-cache-and-cookies@johannasawyer01, I apologize for the frustration you are experiencing. To remove the test view from your site, you will need to click on a link that have sent you via email. If you are not receiving the emails, I will need a different address to contact you.
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Jackie!!! Wow! Now I know what was missing! Thanks!!! Why don’t y’all just send an automated email to everyone who joined since the tests started? Please, my dears? I couldn’t find any help on it, I searched for 2 days, asking questions, followed all instructions at least 4 times for issues I just thought this was an extremely lame interface!;-) Thankfully, a sweet soul pointed me to this thread! OHTHANKGOD!!! I had to do a castor oil pack just to smooth out the frustration I experienced! Ha!! But that led me to DOING the castor oil pack in the first place for the first time and it was divine. Maybe I will start a castor oil pack spa 8-),so thanks for the inspiration! Hee hee! But really, help out your neighbors who may not have pleaded as loudly as I did to attract a kind stranger and shoot off a nice little email with the link to fix it. There, there all fixed and smoothed over! Thank you eversomuch! Love, Kathleen
PS So excited to have my real dashboard with instructions!!!!! Yay!
PPS While I have your eye balls, does the premium program have more accessible tech support? If it does, I am all over that!
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HI kathleenebailey,
I’m so sorry for the frustration. Our developers wanted to test some things for new users, so the alternate view was intentional (and short-term). I’ll share your comments with them, though, so they can understand how it impacted some of our users.
The premium upgrade does allow you to access private support directly via links in your Dashboard, among other things, but if you need to ask a question off of the forums you can always contact us via email.
If you have more questions, you are welcome to post new threads here on the forums or use the email above. You can also contact me via the email I sent you earlier.
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I tried everything you pointed out on another computer because I myself am not having the problem. Other administrators who have been successful in logging on are now unable to login using the password and user name. Does this help with you solving the our problem?
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Hi courageindoorsports,
It sounds like your issue may be unrelated to the test. I’ve contacted you privately for more details.
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Hello,
I am running into the same issues.
My blog is not “new’ so to speak (at least two months old+).It started showing the blue header with no wp-admin access today.
Here are my links:
http://jaylabastien.wordpress.com
http://vivajayla.wordpress.comI already cleared my cache etc.
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Also, this is quite frustrating.
A quick email with a “heads-up” would have saved me (and a lot of others) the headache due to trying to get back to the dashboard.Sighs.
Thanks.
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shorowitz0524 and museaics, I apologize for the inconvenience, and have sent you both an email.
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May I please receive this magic email too? I’m getting the same dashboard problems. Thanks!
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kathleenebailey,
There is an “unsubscribe from this topic” link at the bottom of the email. -
Hi !
Same problem with this new blog :
alolivedekalamata.wordpress.com
Thanks for helping us. -
I have the same issue. I can’t do anything without the dashboard!
http://vervesuites.wordpress.com
http://steffalicious.wordpress.comPlease solve this. Thanks!
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Hi all,
I’ve sent emails to everyone who has posted since my last comment here. Apologies for the delay.
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Hi, Jackie
I got your email, clicked on the link you wrote, but nothing happened ! By the way I emptied the cache of my navigator and restart my computer. And still no dashboard…
What should I do ?
Thanks for your help.
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