WordPress White Screen of Death

  • wcvbdirector · Member ·

    My website is a white screen. I’ve tried accessing my wp admin panel several ways to update plug-ins etc, and it too is a white screen. The only message I have received in my failed login attempts is a ‘Please check your Primary Site’s Jetpack connection’ error message.

    The blog I need help with is: (visible only to logged in users)

  • shuklasuyogya · Staff ·

    Hi there,

    I see that your site is self-hosted. This support channel handles assistance to WordPress.com hosted sites and the guidance provided here won’t be relevant to WordPress.org sites hosted with an external hosting provider.

    You can visit the support forums at https://wordpress.org/support/ as they provide specialized support to WordPress.org sites and you can also contact the support team of your hosting provider to seek help solving the issue.

    WordPress.org and WordPress.com are different in structure. More information about the differences can be found here: https://en.support.wordpress.com/com-vs-org

    Thanks!

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