WordPress login

marekpanni · Member · Feb 3, 2023 at 8:46 am
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Hello, I can not log into WordPress. It says that it doesnt exist even tho I have the activation URL from August 2022 when I changed the administrator email from (email visible only to moderators and staff) to (email visible only to moderators and staff). It says that there is not any acount with email (email visible only to moderators and staff).

WP.com: Unknown
Jetpack: Unknown
Correct account: Unknown

The blog I need help with is: (visible only to logged in users)
aleone89 · Staff · Feb 3, 2023 at 11:27 am
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Hello there,

Many thanks for reaching out.

Are you able to confirm the URL of the website that you need assistance with please?
marekpanni · Member · Feb 6, 2023 at 6:16 am
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Hello, yes: https://amg-shop.cz/wp-admin/options.php?adminhash=230eaa97f3bc319ee5c6e51d87a8f221
aleone89 · Staff · Feb 6, 2023 at 9:36 am
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Hello there,

This site is not hosted with us on WordPress.com, but using the open source WordPress software at another hosting provider. This is a bit different to a site hosted on WordPress.com. You can read about these differences here: https://en.support.wordpress.com/com-vs-org/

It means that we can’t help with access issues on this site.

Please note that these forums are for WordPress.com hosted sites only. If your site is using the open-source WordPress.org software you need to seek help at these forums:
https://wordpress.org/support/forums/

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