WordPress live chat
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Hello, I am quite frustrated as I’m trying to go back to live chat; I was told I could open a wordpress chat any time, but this link takes me to post in the community forums, which I don’t want to do. Can you please tell me where to go for live chat. Thanks
The blog I need help with is: (visible only to logged in users)
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All support docs are at https://en.support.wordpress.com/
Search for getting help https://en.support.wordpress.com/?s=getting+help
Results Help! Getting WordPress.com Support https://en.support.wordpress.com/help-support-options/There is no phone support. Those who have a paid upgrade for a wordpress.COM site can use the “Contact Support” form, http://support.wordpress.com/contact/
The best WordPress.COM contact form to use now for Staff assistance is:
http://wordpress.com/help/contactLive chat will be available there only if we have Happiness Engineers available to chat. When they are not available using that link results in posting to this peer support forum. https://en.support.wordpress.com/live-chat/
re: direct email support
Also note, that you can email WordPress.COM Staff at:help@wordpress.com
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