Woocommerce "Add to Cart" button missing
-
Hello,
I recently updated our Woocommerce plugin to Version 7.7.5 and updated our DMS theme to Version: 1.1.9.1 (from Pagelines). I’m testing this on a staging site and all my “add to cart” buttons are suddenly missing. I’ve tried deactivating all my other plugins and the problem still persists, so I’m wondering if there is an issue between Woocommerce and my theme? Thanks in advance for any help!
Here are links to our main and staging site so you can see where the button used to be:
http://ardentstage1.wpengine.com/shop/multicoax-assemblies/tr-high-density-multicoax/tr70/tr70-4×1/
http://www.ardentconcepts.com/shop/multicoax-assemblies/tr70-4×1/
-
Edit: our “add to cart” button was actually a “request a quote” button that opened to a ninja form. I did not set this up and I’ve been teaching myself how to use WordPress but I mostly have no clue what’s happening here (i.e. if it’s a coding issue or something else)
-
Hi there,
If you have WooCommerce installed on a WordPress.com Business Plan or have a paid WooCommerce extension on a self-hosted site you can open a ticket while logged into your account at:
https://woocommerce.com/my-account/create-a-ticket/
But, if your site is self-hosted and built using the WordPress.org open software, you’ll need to seek assistance from their forums which can be found at:
https://wordpress.org/support/plugin/woocommerce
These forums are for WordPress.com hosted websites. If you want to know the difference between the two, you can find more information in this document:
-
- The topic ‘Woocommerce "Add to Cart" button missing’ is closed to new replies.