Why is Add Media button not working?

en WordPress.com Forums Why is Add Media button not working?

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  findingthemotherlode · Member · Apr 30, 2013 at 2:19 am

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  The Add Media button and tags button do not work on my site. Clicking them produces no response. What should I do to remedy?

  The blog I need help with is: (visible only to logged in users)

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  elyonshk · Member · Apr 30, 2013 at 2:22 am

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  I have been having the same problem. It took me almost one hour to get this to work today.

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  findingthemotherlode · Member · Apr 30, 2013 at 2:28 am

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  What did you do to get it to work?

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  timethief · Member · Apr 30, 2013 at 3:12 am

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  If you are not running one of the browsers and versions listed at http://browsehappy.com/ please try upgrading or switching first.

  Note: If you are using an IE9 browser in compatibility mode that makes it render as IE7 and IE7 is not supported. To disable see > http://www.sevenforums.com/tutorials/1196-internet-explorer-compatibility-view-turn-off.html

  If you are running one of the browsers and versions listed at http://browsehappy.com please do these four things:

  1. Try clearing your browser’s cache:

  http://www.google.com/support/accounts/bin/answer.py?hl=en&answer=32050

  2. Make sure that you have third-party cookies enabled: http://en.support.wordpress.com/third-party-cookies/

  3. Try with all browser extensions or add-ons temporarily disabled.

  4. Try enabling HTTPS: http://en.support.wordpress.com/https/

  If it’s still happening, let us know exactly which browser (and version of it) you’re using by checking here if necessary http://www.whatbrowser.org/ and also post any error reports you get.

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