Webpage/WP cannot open due to plugin error

  • chriskennedy030418 · Member ·

    The ‘Feed them Social’ plugin is preventing my site from loading as well as the WP dashboard.

    Can I remove this from my account without logging into page editor?

  • garysixtyeight · Member ·

    Hi there,

    If you don’t have access to the site’s dashboard, the ‘Feed Them Social’ plugin can be deleted from /wp-content/plugins/ by using FTP or the file manager in the control panel of your hosting account.

    Once the plugin is deleted, you should be able to regain access to the dashboard.

    If you need further help with this, pease contact your hosting provider for support. The files you need to delete are hosted on their servers.

    The forum you’ve posted this question in only provides support for sites hosted here at WordPress.com. As your site is not hosted here, we’re unable to provide support for it.

    If you’d like to learn more about the differences between WordPress.com (the hosted service) and WordPress.org (the software), please see this guide:

    WordPress.com vs. WordPress.org

    Good luck!

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