web page seems to have been lost.

  • essexbcis · Member ·

    My WordPress web page (essexbcis.wordpress.com) seems to have been lost.

    The web page is linked to the domain essexbcis.uk (secured through Godaddy).
    When I try to logon to essexbcis.uk/wp-admin/, I obtain the following error: ‘Destination unknown’.
    In the WordPress.com online dashboard, I have the following message: ‘the site cannot be accessed’.

    As I have Starter Managed WordPress from GoDaddy for the linked domain (essexbcis.uk), I have tried to restore the page to a previous state going back a month, but the page is still blank.
    Entering either essexbcis.uk or essexbcis.wordpress.com on any browser gives the following error: essexbcis.wordpress.com doesn’t exist.

    Can you let me know what might be wrong?

    The blog I need help with is: (visible only to logged in users)

  • timethief · Member ·

    essexbcis.uk is a WordPress.ORG software install hosted by GoDaddy.com, not by WordPress.COM
    Name Servers:
    ns18.domaincontrol.com
    ns17.domaincontrol.com

    We provide support only for sites hosted on WordPress.COM servers. You are posting to the wrong support forum. Know that WordPress.COM and WordPress.ORG are completely separate and you can read the differences here http://en.support.wordpress.com/com-vs-org/

    Contact your web host for hosting issues. For software issues post to the WordPress.ORG support forums.

    The wordpress.ORG support forum is at http://wordpress.org/support.
    The wordpress.ORG login link is here https://login.wordpress.org/
    If you do not have an account yet then click Create an account https://login.wordpress.org/register/ and if you have lost an account password click Lost password? https://login.wordpress.org/lostpassword/
    WordPress.org support docs are at https://codex.wordpress.org/Main_Page
    See also https://apps.wordpress.org/support/ for app support.

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