Want to Cancel Premium Account

drw686 · Member · Mar 22, 2015 at 2:03 am
Copy link

Add topic to favorites
Hi,

I signed up for the premium trial account but I do not want to continue my subscription. I would like my account completely canceled. It was said that I would be charged on the 28th and I have been looking on the website for quite some time trying to cancel but cannot find an option to. Can you please help me with this and ensure I am not charged?

Thank you,
Deidre

The blog I need help with is: (visible only to logged in users)
anissajean · Member · Mar 22, 2015 at 7:26 am
Copy link
Hi there,
To cancel your purchase and obtain a refund, you can use the Cancel button on the My Upgrades page.

Premium Themes
drw686 · Member · Mar 22, 2015 at 1:19 pm
Copy link
Hi again,

I couldn’t find the my upgrades page you mentioned. I did however find an option to “cancel my site”. I did receive an e-mail confirmation to cancel and did go through with the cancelation. Will this serve the same purpose?

Thank you,
Deidre
pmciano · Member · Mar 22, 2015 at 3:12 pm
Copy link
@drw686

WordPress.com accounts are permanent, and you can find more information about that here:

http://en.support.wordpress.com/deleting-accounts/

I’ve removed your WordPress.com Business Plan Trial, as requested. No charge will be placed.

Let us know if you have any more questions.

No items found.