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en WordPress.com Forums virilityed.com

virilityed.com

  • virilitymenshealth · Member · Feb 10, 2022 at 4:48 pm
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    I paid for this – have my receipt for my client Jason Dunlap who got the verification and now I cannot get on the site to build the website. Billed To
    virilityed
    (email visible only to moderators and staff)

    [redacted by staff]

    Print Your Receipt

    I don’t have a site with WordPress.com yet

  • staartmees · Member · Feb 10, 2022 at 4:51 pm
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    NEVER post sensitive information on a public forum. I tagged this to get attention from Staff to remove that info.

  • metabreakr · Staff · Feb 10, 2022 at 6:16 pm
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    Hi @virilitymenshealth,

    As you noted, the purchase was made under the virilityed account — you’ll need to login as this user to manage the site. Please follow this link to log out of WordPress.com: https://wordpress.com/me/

    Then, login with the username above. If you forgot your password, here’s how you can reset it: https://wordpress.com/support/account-recovery/#password-reset-process

    If this is your client’s account, they can grant you administrator access to the site. Here’s how: https://wordpress.com/support/user-roles/

    I hope that helps and please reach out again if you have any further questions.

  • The topic ‘virilityed.com’ is closed to new replies.

Tags

  • Account Recovery
  • remove personal info
  • wpcomhelp

About this topic

  • In: Support
  • 3 participants
  • 2 replies
  • Last activity 3 years
  • Latest reply from virilitymenshealth
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