UX Builder not loading

en WordPress.com Forums UX Builder not loading

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  avrahamtzur · Member · Oct 21, 2019 at 10:41 am

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  Hi,

  Except for the homepage, I can’t load UX Builder on other pages on my website.

  The blog I need help with is: (visible only to logged in users)

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  staff-blorbo · Staff · Oct 21, 2019 at 7:13 pm

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  First, please make sure that your browser is up to date: https://browsehappy.com/

  If it is not, please try updating your browser or switching to a different browser.

  If it is, please do these two things:

  1. Try clearing your browser’s cache and cookies.

  2. Try with all browser extensions or add-ons temporarily disabled.

  Please let us know how each step goes for you, and which browser (and version of) you’re using if you’re still having trouble.

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  avrahamtzur · Member · Oct 23, 2019 at 11:42 am

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  Hi,

  I updated Chrome
  I deleted all the cookies and browser’s cache.
  I disabled all the browser extentions.

  Unfortunately it doesn’t helps. Can’t load (and edit with) UX Builder.

  Any idea?

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  fstat · Staff · Oct 23, 2019 at 1:58 pm

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  Hi there,

  Can you please let me know your site’s address so I can point you in the right direction of getting support?

  These forums are for WordPress.com hosted sites only and it seems that your site is using the open-source WordPress.org software. In that case, you need to seek help at these forums:

  https://wordpress.org/support/forums/

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  avrahamtzur · Member · Oct 23, 2019 at 2:10 pm

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  http://www.intjewishlawyers.org/site/

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  staff-zinnia · Staff · Oct 23, 2019 at 3:28 pm

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  Thanks for that information.

  Your site is registered by networksolutions.com and looks to be hosted with WEBSITEWELCOME.COM. It does not use the managed hosting environment from WordPresss.com. You will need to visit https://wordpress.org/support/forums/ to get assistance with that site.

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  avrahamtzur · Member · Oct 27, 2019 at 9:57 am

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  Thank you.

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  avrahamtzur · Member · Oct 27, 2019 at 10:03 am

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  Can you please tell me, which one of the forums is the most suitable for my question?

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  staff-blorbo · Staff · Oct 27, 2019 at 6:40 pm

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  I’d ask at https://wordpress.org/support/forum/how-to-and-troubleshooting/ :)

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  avrahamtzur · Member · Oct 30, 2019 at 10:03 am

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  THANKS

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