Under Review By Staff is annoying

panaghiotisadam · Member · Jul 28, 2010 at 11:51 pm
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So now you hide threads for 30 minutes, and if you don’t reply you throw the bone to the volunteers. Thanks, no.

The whole thing is a joke. If questions are answered by staff, then it’s not a forum anymore, it’s a public version of the support ticket system. If questions aren’t answered by staff, then the 30-minute block or hide or whatever is pointless. Make up your mind people.
thesacredpath · Member · Jul 29, 2010 at 12:47 am
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@maidiebike, knowledgable forum volunteers are quite scarce in the forums right now. They might start filtering back in a few days or a few weeks or a month. Who knows?

If you ask a question and get no response within 8 hours or so, my suggestion is to contact support directly via http://en.support.wordpress.com/contact/ .
raincoaster · Member · Jul 29, 2010 at 12:59 am
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Side note: Bumping threads has never been considered good form here. The volunteers know how to find the threads if they want to answer them.
zodiac1978 · Member · Jul 29, 2010 at 4:08 pm
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@hewsut and @markel:
In the german support forum I stil see “Under Review by stuff” :-(
zodiac1978 · Member · Jul 29, 2010 at 4:09 pm
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Ooops. stuff=staff
hewsut · Staff · Jul 29, 2010 at 7:30 pm
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@zodiac

Thanks for the heads up. We’re investigating.

UPDATE: Fixed. Thanks!
zodiac1978 · Member · Jul 30, 2010 at 4:08 pm
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:-)
raincoaster · Member · Jul 30, 2010 at 11:04 pm
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It Does lead to some amusing situations when there’s a site-wide problem. Twenty threads on the same subject.
ludusnaturae · Member · Jul 30, 2010 at 11:24 pm
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I had the same problem. A search in the forum didn’t gave me any result. I thought it was a local issue, for half an hour.
(Before I send my support ticket, the thing was resolved)

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