unable to identify error on my website.

  • tgtradersuk · Member ·

    Recently, I encountered a problem with the WooCommerce plugin, specifically with its mini cart feature, which was not functioning as expected. In an attempt to troubleshoot the issue, I decided to deactivate the WooCommerce plugin temporarily.

    However, when I tried to reactivate the WooCommerce plugin, I encountered a critical error message, which states, ‘The website is experiencing errors.’ Despite several attempts, I am unable to reactivate the plugin, and it has left my website in an unusable state.

    I have already attempted basic troubleshooting steps such as checking for conflicting plugins, updating WordPress and plugins to their latest versions, and examining error logs. Unfortunately, these actions have not resolved the issue.

    I am reaching out to your support team in the hopes of receiving guidance and assistance to restore my website’s functionality. I understand the urgency of this matter, as my e-commerce site heavily relies on WooCommerce for its operations.

    If there are specific error messages or logs that you require to diagnose the issue, please let me know, and I will be happy to provide them.

    Thank you in advance for your prompt attention to this matter. I look forward to your assistance in resolving this issue and getting my website back up and running smoothly.

    WP.com: Yes
    Jetpack: No
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

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