Unable to complete upgrade payment

nomadtz · Member · Jan 3, 2019 at 6:46 am
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Hi, I am trying to upgrade our account to the personal one, but each time I go to payment and fill in details, it gets stuck ‘caluculating price’ and won’t let me finalise payment and upgrade. Please advise.
https://wordpress.com/checkout/nomadbushvine.wordpress.com

Lucy

The blog I need help with is: (visible only to logged in users)
nelsonortiz17 · Member · Jan 3, 2019 at 8:17 am
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Hello,

Apologies for the technical difficulties your experiencing with your upgrade! I’ll go ahead and connect one of our happiness engineers to this thread to further assist you!

Have a great day and stand by for the message
fstat · Staff · Jan 3, 2019 at 8:57 am
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Hi Lucy,

I see that you have already upgraded to the Personal plan but under a different account associated with your site.

Let me know if there’s anything else I can do for you. I’m happy to help.

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