en WordPress.com Forums › Support trying to reconnect Author Posts Feb 14, 2020 at 4:16 pm #3436159 cindykafe33b3e9cMember Hello, I am trying to get into my account to update my website. Can you help me? thank you. Feb 14, 2020 at 9:57 pm #3436267 supernoviaStaff Hi, is the site you’re trying to log into hosted here with us? If so, here’s how we can help you regain access: https://en.support.wordpress.com/account-recovery/ If you’re trying to access an installation at another host, I’d recommend asking your host for help with these steps: http://codex.wordpress.org/Resetting_Your_Password Can you send a link to the site if you need more help? We’ll use that to point you in the right direction. Cheers! Author Posts The topic ‘trying to reconnect’ is closed to new replies.