Trying (desperately) to purchase a dang Redirect — can't find it anywhere!

  • wordgirlred · Member ·

    I have a free WP.com site (masterkeythrive.wordpress.com) and I’ve created another blog for it at my biz server (masterkeythrive.girlonpoint.com). I want to redirect the wp blog to point visitors to the new blog at girlonpoint. I have the ‘Redirect’ instructions (from support docs), and it says to ‘purchase a redirect’ from ‘Store’ on my dashboard. Nothing says ‘redirect’ from the store tab. Through ‘My Blogs’ every link for ‘redirect’ leads me only back to the support article on how to. Nothing in my blog upgrade says anything about redirect, only ‘mapping’, which is totally different. Can you just give me a link to how I purchase the dang redirect upgrade? This isn’t rocket science, and maybe they won’t let you redirect a free site, but nothing states that so far. Very frustrating.

    The blog I need help with is: (visible only to logged in users)

  • timethief · Member ·

    Hi there,
    You need Staff help for purchasing a site redirect and I tagged this thread for Staff assistance. Please subscribe to it so you are notified when they respond. Note there is a backlog so you will have to wait patiently for Staff help.
    To subscribe:
    1. Look in the sidebar of this thread and find the subscribe to topics link.
    2. Look below the comment box:
    _ Notify me of followup posts via e-mail

  • wordgirlred · Member ·

    Thank you SOOO much! Been searching for 2 hrs. I’m already subscribed, so thanks. Are you talking hours or days re: backlog? Just wondering.

  • timethief · Member ·

    I am sorry but I can’t predict if it will be hours or days. :(

  • wordgirlred · Member ·

    Thanks anyway and your help was very much appreciated! I can normally figure most anything out, but was really starting to pull my hair out. Have a great weekend.

  • timethief · Member ·

    I hope you have a great weekend too. :)

  • rachelmcr · Staff ·

    Hi there,

    Sorry for the trouble! You can purchase a Site Redirect from this page:

    Redirect [Redirects to Site Redirect Support Page]

    I’m make sure our support page is updated with a link there. Please let me know if I can do anything more to help with that. :)

  • rosemarygop · Member ·

    Thanks so much. I’ll go there now and write back immediately should there be any issues.

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