Thumbnail

  • alolofficeofficial · Member ·

    Hello everybody,

    I have the following problem and need help.
    The preview images do not match the original image.
    That means when I click on the picture it gets big and is displayed correctly. But it is displayed incorrectly as a thumbnail.
    I have already deactivated all plugins but the problem is still there.
    Has anyone already had such a problem?
    Does anyone have a tip for me how can I solve the problem?

    Alex

  • staff-totoro · Staff ·

    Hi there,

    The site staging6.alol-shirt.de appears to be a self-hosted WordPress (also called “.org”) site hosted on Siteground Web Hosting, and not a site hosted on our WordPress.com service.

    You can confirm here: https://gwhois.org/staging6.alol-shirt.de+dns

    To clarify, we are not the only providers of WordPress sites, and Siteground also happens to offer WordPress sites, but they use a different version of the platform than what we use here. Because of this we are not able to help with your issue as it lies outside of our system. See http://support.wordpress.com/com-vs-org/ for more info.

    You can find support for your self-hosted WordPress site here: https://wordpress.org/support/forums/

    You may also wish to contact your host’s support team for more assistance.

    Hope that points you in the right direction!

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