Theme and Site

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  novisin · Member · May 3, 2023 at 5:29 am

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  Site isn’t in the right language every time i log in. Theme will not update and nothing is working as it should.

  WP.com: Unknown
  Jetpack: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  jmills39 · Staff · May 3, 2023 at 1:29 pm

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  Hi there,

  It appears your site is hosted at Eonix rather than WordPress.com. I recommend contacting their support since we wouldn’t have access to it.

  While your site may be built on WordPress technology, that is separate from WordPress.com hosting. We specifically support sites built with WordPress technology hosted on WordPress.com.

  If you would like to get more support from WordPress.com in the future, the Business Plan provides the ability to move your entire site here and get 24/7 chat support.

  Move to WordPress.com:
  https://wordpress.com/support/import-using-move-to-wordpress-com/

  Hope that helps. Please let us know if you have any more questions, and have a great day!

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