The registration secrets sent by your site do not match the ones the Jetpack server has on record.
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I have contacted the support team twice, and no one is responding. Any ideas on how to clear this error in JetPack? And if not, how to contact a person at the company?
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Hi @ccheeney77, did you change your password in wp-admin? If so, can you log in there, then disconnect and reconnect Jetpack?
And, could you send a link to your site so we can check it?
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No, it’s a re-build after scratching the site and scrubbing the server. The site is AdultTech.Tech and its a dot org site. I installed JetPack and it simply will not load.
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You’re not able to connect that site because XML-RPC on that site is not working correctly:
https://adulttech.tech/xmlrpc.php
That link should be showing the text:
XML-RPC server accepts POST requests only.and nothing else, but it’s just loading your site’s front page.
I’m guessing the problem is the Very Simple Splash Page plugin you’re using for your landing page – you’ll likely need to configure that plugin to not interfere with the
/xmlrpc.phppage. Please contact support for that plugin directly for help on how to do that.https://wordpress.org/support/plugin/very-simple-splash-page/
Else your host could be blocking XML-RPC, in which case you’ll need to contact them for help instead.
You can see https://jetpack.com/support/getting-started-with-jetpack/fixing-jetpack-connection-issues/#check-xmlrpc-php for more info.
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