Subscribers list and stats from old site
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Unable to see the number and list of subscribers on Jetpack to my site anatomyqa.com. I am also not able to see the stats regarding number of viewers and number of views to my my site after getiting it redesigned.regarding
The blog I need help with is: (visible only to logged in users)
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Hi there!
I’m afraid that, your site is not hosted with WordPress.com. It is a site using the open-source WordPress software (from WordPress.org) but hosted elsewhere.
Because WordPress.com and WordPress.org are two entirely separate entities, we cannot access files or data for sites that are hosted elsewhere, so WordPress.com staff can only assist with sites that are hosted on our servers. You can read more about the differences between WordPress.org software and WordPress.com here:
You can look for help at the community forums here: https://wordpress.org/support/forums/ or contact Jetpack support at https://jetpack.com/contact-support/?rel=support
http://wordpress.org/support/ is also a great resource for sites using the open-source WordPress.org software.
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Hi there,
I’ve replied to your other thread in https://en.forums.wordpress.com/topic/moving-subscribers-and-stats-3. We can continue there if you have any further questions
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