Stats and followers haven't made the migration to new hosting service

  • I recently hired an independent engineer to migrate my WordPress.com site (https://jasonexplorer.wordpress.com/wp-admin/) to an independent host (Evohosting.com), with the intention of enabling SOE on my site . For some reason, however, my stats and followers didn’t make the move, and now the engineer and the new host claim they are unable to resolve the issue.

    Questions:
    1. Is there a knowledge base article on this specific issue that I haven’t found, or do I have to hire a Happiness Engineer (at $129?) to help resolve it?
    2. Do all the independent hosting services that you work with (Dreamhost, etc) enable SOE, and specifically with the Yoast plugin?

    The blog I need help with is: (visible only to logged in users)

  • Migration is something that needs help from our end.

    Your guy got you most of the way there. I see that jetpack is connected to your new site. However, I see that it is connected to shockwave.3v0.net/~jasonexp/ and not to your permanent domain. Can you get them to fix that for you? Once that is done, I can migrate followers.

    Depending on how you have your new site set up, stats may be able to be migrated as well. However, let’s get trough the follower migration first.

    As for your second question, I cannot answer that as I do not know what specific services any given host offers. However, any WordPress professional worth anything should be able to install a plugin for you.

  • Very much appreciate your help and advice (I love WordPress!). I’ve forwarded your suggestions to the engineer. In the meantime (he’s in the UK, self in US) I disconnected the Jetpack plugin and reactivitated it. I think it’s now pointing to the permanent domain, but not entirely sure. Would you be kind enough to look, please?

    As you say, getting the followers across is the priority. I suspect Jetpack won’t allow stats to be merged – which I can live with.

  • I have migrated your subscribers and followers to your new site.

    Take a look and let me know if you see them.

  • Yes, I see them. Thank you so very much!

    Do we assume the old stats are lost? As I said before, no worries if so. The main thing was the followers.

  • No worries. I just like to get the followers migrated first.

    Happily, your post IDs are the same on both blogs. So stats migration should work.

  • I have merged stats. Let me know how things work.

  • Works perfectly. Thank you so much!!! Is there anything I can do for you?

  • Thanks for asking. But I’m good on my end.

    Thanks for using WordPress!

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