Site disconnected from account

en WordPress.com Forums Site disconnected from account

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  nicoledlange · Member · Jul 2, 2017 at 2:54 pm

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  Hi there, I got an error message and the only option was to disconnect. Now all my accounts say that I have no website and to create a new one. I have already contacted my hosting site and they say it’s a wordpress.com problem.

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  amandasjackson · Staff · Jul 2, 2017 at 5:37 pm

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  Hi there,

  Can you please provide a URL for the site that you require assistance with?

  Is it this one: http://isabellemargaret.com/ ?

  Thank you

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  nicoledlange · Member · Jul 2, 2017 at 6:17 pm

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  Yes, that is the correct URL

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  nicoledlange · Member · Jul 2, 2017 at 8:13 pm

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  Yes, that is the correct URL

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  amandasjackson · Staff · Jul 3, 2017 at 12:39 pm

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  Hello,

  Sorry for my delayed response. The URL for http://isabellemargaret.com/ isn’t hosted on WordPress.com

  Name Servers:
  ns1.bluehost.com
  ns2.bluehost.com

  If your hosting site is saying it is a WordPress issue, they are referring to WordPress.org. You will need to head over there to have this resolved. Sorry I can’t help any further

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