Sidebars section is missing from widget – Unable to Edit

  • satyaramesh230 · Member ·

    We have recently updated the WP version to the latest version. Since then, the complete sidebar’s widgets are missing from the admin dashboard to edit. So we are not able to update our sidebars.

    We are using Avada theme, version V3.9.3. The header option is also disabled, so we are not able to edit them too.

    Please help us fix the issues.

    WordPress Version: 5.7.2
    Website: https://www.dataplatformgeeks.com

  • deancroyal · Staff ·

    Hi there,

    The site you’re working on is not hosted with WordPress.com. I believe you’re using open-source WordPress software (from WordPress.org) but hosting your site with SiteGround.

    You’ve reached the forums for WordPress.com support. This means our support tools aren’t designed to directly support your needs. We’ll need to direct you to the WordPress community support forums (at WordPress.org) where you can get more relevant help. https://wordpress.org/support/forum/how-to-and-troubleshooting/

    If you’re wondering: WordPress.com and WordPress.org have some distinct differences. You can read more about that here: https://wordpress.com/support/com-vs-org/

    Lastly, check in with your theme creators to let them know of your experience, which could be impacting other users of this theme. If there’s anyone that might know of a solution or fix, it’s them. Good luck. :)

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