Shop Manager accessing Woocommerce

webmasterhdfhs · Member · Mar 29, 2023 at 4:44 pm
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Greetings. I’m a new webmaster of a new site with WordPress, of course, and woocommerce. I have designated a colleague as the shop manager but when he logs in and tries to go to the dashboard, it takes him back to the site log-in page.

Am I missing something? My vision is of a shop manager who can handle the woocommerce side of things but not have full administrator rights over the whole site. Is that possible?

Apologies for the simple nature of the question, I feel it’s going to be a long journey…

Graham
staff-totoro · Staff · Mar 30, 2023 at 1:07 am
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Hi there,

It sounds like you need help with the WooCommerce plugin but have landed on the support forum for WordPress.com sites instead.

We don’t offer WooCommerce on WordPress.com (unless you are upgraded to our WordPress.com Business or eCommerce Plan) so we are not your best point of contact, but the good news is that help is available by contacting WooCommerce staff here:

https://wordpress.org/support/plugin/woocommerce/#new-topic-0

Thanks!
webmasterhdfhs · Member · Mar 30, 2023 at 12:31 pm
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Many thanks for pointing me in the right direction ;-)

Graham

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