Scalable hosting

gustavosatheler · Member · Jan 14, 2022 at 7:46 pm
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We currently have WordPress self-hosted on a t3.xlarge instance on AWS and we are experiencing some scalability issues.

I would like to know, if hosting some scalability mechanism.

WP.com: Yes
Correct account: Yes

The blog I need help with is: (visible only to logged in users)
staff-blorbo · Staff · Jan 14, 2022 at 8:08 pm
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Hello, I’m sorry to hear that you are having trouble with your website. However, your site is not hosted with WordPress.com. It is a site using the open-source WordPress software (from WordPress.org) but hosted with AWS.

Because WordPress.com and WordPress.org are two entirely separate entities, we cannot access files or data for sites that are hosted elsewhere, so WordPress.com staff can only assist with sites that are hosted on our servers. You can find more information here about the differences between WordPress.org software and WordPress.com: https://wordpress.com/support/com-vs-org/

https://wordpress.org/support/ is a great resource for sites using the open source WordPress.org software, and you can find support for that at: https://wordpress.org/support/forums/

With that said, if you’ve like to move your site here, we can definitely help: https://wordpress.com/support/moving-from-self-hosted-wordpress-to-wordpress-com/
gustavosatheler · Member · Jan 14, 2022 at 9:07 pm
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But my question is: what is the level of scalability that the hosting you offer?
For example, for the premium plan will I have problems with having 1000 simultaneous accesses?
staff-blorbo · Staff · Jan 14, 2022 at 9:10 pm
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We have no bandwidth or simultaneous user limits on our plans. :)

If you’re interested, you can find out real-time activity at https://wordpress.com/activity/

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