Rewewing subscription
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I am trying renew services I purchased through wordpress (domain mapping, private registration, domain registration). My credit card had expired, and I did not receive the renewal emails because my mail forwarding had been canceled.
The blog I need help with is: (visible only to logged in users)
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Please see here Change Credit Card Details
https://en.support.wordpress.com/change-credit-card-details/When you allow your domain expire, it then goes through a process that can take several months to complete described at https://en.support.wordpress.com/domains/domain-expiration/. Note that there is a domain redemption fee charged by the domain registrar that cannot be waived by wordpress.COM.
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If you’re logged into the account that is associated with your expired domain, they will look up its status and get in touch with details.If you are not logged in under the correct username account then clear your browser cache https://en.support.wordpress.com/browser-issues/#clearing-your-browser-cache and cookies
https://en.support.wordpress.com/browser-issues/#clearing-wordpress-com-cookies prior to logging into the associated account, and provide the domain URL here.
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Thank you for your response. The domain I need help with is actually “www.sspie.com”, NOT “sympontia.wordpress.com” as previously stated.
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Hi Matthew!
In reviewing your information, I see that this has already been handled through a live chat. If that’s not the case, or you have more questions, just let us know!
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