Restore website

  • cmccurr1 · Member ·

    I think I may have deleted my website by disconnecting jetpack. Can you restore this?

  • kokkieh · Staff ·

    Hi there,

    Disconnecting Jetpack won’t delete your site. It only removes the site from your WordPress.com account.

    Unfortunately we’re not able to restore it from this end – the moment you disconnected Jetpack we lost all access to your site.

    To reconnect, log into your admin account on the site itself. If you’ve lost your admin credentials (these would be different from your WordPress.com login details), your hosting provider should be able to help you with that.

    Once you’re logged into WP-Admin, click on Jetpack in the dashboard menu, and follow the prompts there to reconnect.

  • The topic ‘Restore website’ is closed to new replies.