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en WordPress.com Forums Remove 2013 free website without admin access

Remove 2013 free website without admin access

  • sergeclaesen2014 · Member · Sep 16, 2021 at 7:20 am
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    Hi,

    Google is showing https://vlmnl.wordpress.com/leiderschap-in-logistiek/ but we’ve moved on from that site years ago to https://vlm.nl (wordpress hosted by Transip).

    As we have the login info from the original admin on WordPress I tried logging in as her but it says user unknown so now I’m stuck.

    I want to delete the site https://vlmnl.wordpress.com/leiderschap-in-logistiek/ but in order to do that I’d need to either get help from WordPress or reclaim the login.

    What’t the best way forward?

    The blog I need help with is: (visible only to logged in users)

  • fstat · Staff · Sep 16, 2021 at 1:38 pm
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    Hi there,

    In order to access the account that owns that site you need to follow our Account Recovery guide:

    Recover Your Account

  • sergeclaesen2014 · Member · Sep 16, 2021 at 2:28 pm
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    Thanks but then the only option is to request to set it to private. However it doesn’t say where/how I can do that.
    —

    In the event that it isn’t possible to provide an email from the email address with which the blog was registered, a transaction ID, or the original activation link, access to the account cannot be granted for security purposes.

    We have a strict policy in place to protect our users from third parties who might try to use our support system to gain access to other users’ accounts.

    The following options are available in this circumstance:

    If there’s personal information on your blog, you may request that we set it to private so that search engines and users can’t access it.

  • staff-heroponriki · Staff · Sep 16, 2021 at 3:31 pm
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    Please send an email to passwordhelp (at) wordpress (dot) com explaining the situation, and we’ll see if there’s anything we can do for you.

    Thanks!

  • The topic ‘Remove 2013 free website without admin access’ is closed to new replies.

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About this topic

  • In: Support
  • 3 participants
  • 3 replies
  • Last activity 3 years
  • Latest reply from sergeclaesen2014
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