Refund required, Template not as demonstrated

en WordPress.com Forums Refund required, Template not as demonstrated

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  victoriagenevievestyling · Member · Oct 19, 2016 at 9:20 pm

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  We have bought a template that does not work as demonstrated join the preview. HELP ASAP

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Oct 19, 2016 at 9:43 pm

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  Refunds have time limits. WordPress.com provides a 30-day refund on all upgrades except Domain Registrations, Domain Renewals, and Guided Transfers. The refund period for Domain Registrations and Renewals is 48 hours.

  Note: It takes 1 – 2 weeks for the refund to be received.

  You have to be logged in as Admin http://en.support.wordpress.com/user-roles/#administrator under the exact same username account that registered the blog to access the blog’s dashboard, cancel any upgrades, claim a refund for any qualified upgrades, and disable auto-renew. Dashboard > Store > My Upgrades. You can also disable auto-renew there. http://en.support.wordpress.com/my-upgrades/#canceling-upgrades

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  timethief · Member · Oct 19, 2016 at 9:45 pm

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  Note this detailed theme description page with set up instructions for your theme at https://wordpress.com/themes/luxury/

  Note detailed support doc for the theme https://wordpress.com/themes/luxury/support/

  Need extra help? Visit the Luxury support forum.
  http://premium-themes.forums.wordpress.com/forum/luxury

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