Refund on unused account

  • rowebohmadridmktg3880 · Member ·

    Hi there!

    This account was created years ago for a project in school and I had no idea I was being charged for it. It was my understanding it was a free account (or at least it was at the time). I’m also unsure how I was successfully charged on Aug 26, 2023 because the card associated with the account is deactivated. I would like a refund on the subscription charges and products for subscription charge from August 26, 2022, August 29, 2022, and Aug 26, 2023. Please let me know if this is possible as the account has not been used.

    Thank you,

    Bella Rowe

    WP.com: Yes
    Jetpack: No
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • aisajib · Staff ·

    Hi there!

    I see that you created a ticket with WooCommerce support, and I confirmed that the ticket is in their queue. We can help with WordPress.com sites/accounts on this forum. Since you already created a ticket, please wait while the WooCommerce support team gets back to you via email.

    Thanks!

  • The topic ‘Refund on unused account’ is closed to new replies.