refund for premium plan

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  • #3519533

    Hi. Can you confirm if I am eligible for prorated refund for downgrading my plan before the 2 year auto renewal period?? Please advise. Thank you.

    #3519770

    kokkieh
    Staff

    Hi there,

    We do not offer pro-rated refunds on WordPress.com if you cancel or downgrade a plan outside of the 30 day refund period.

    We only provide a full refund for plans cancelled within the refund period.

    https://wordpress.com/support/manage-purchases/#refund-policy

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