Refund

  • msravenleigh · Member ·

    I was charged for a service I haven’t used in a year. I did not authorize you to access my bank account. I need my refund asap or I will get my lawyers involved.

  • nelsonortiz17 · Member ·

    Hello,

    Yes sometimes if you set your payment settings to auto renew these things happen! But no need to worry as long as you are requesting the refund within 30 days it shouldn’t be a problem to get a refund!

    More about that here:

    Refund a Purchase

    I’m connecting one of our happiness engineers to further assist you with this refund!

    Warmest greetings!

  • staff-doublebassd · Staff ·

    Hi there,

    I would be happy to assist you in cancelling and refunding your purchase. However, the upgrade that was purchased is not associated with the account you contacted us from. To confirm ownership, post in this thread under the username/account that purchased the upgrade. Then, I can look into refunding the subscription purchase.

    Let me know if you have any questions.

    Thanks!

  • The topic ‘Refund’ is closed to new replies.