Questions about your service

  • verticalcomp · Member ·

    i would like to buy your service but have questions…how do I talk to someone?

  • timethief · Member ·

    This is a peer support forum where Volunteers and Staff work cooperatively to deliver WordPress.com support. There is no phone support here and we Volunteers do not provide support by email.

    Volunteers answer most questions posted into forum threads and Staff monitor. When Volunteers cannot provide the required support we flag threads for Staff attention.

    I’d be happy to answer your WordPress.COM questions right here in this thread. If what I post below does not answer your questions, then please simply post exactly what you need help with into this thread, knowing there’s rarely ever a question posted here that has not already been asked and answered.

    Be aware that no upgrades sold by WordPress.COM are available for purchase and application to any blogs that are not hosted by WordPress.COM. For more information on the upgrades we offer please check out the support docs here http://en.support.wordpress.com/category/upgrades/

    See here for details of all 3 plans http://store.wordpress.com/bundles/
    premium ie. pro-bundle plan details http://store.wordpress.com/premium-upgrades/pro-bundle/
    business plan bundle details http://store.wordpress.com/premium-upgrades/wordpress-business/

    Note that none of the plans allow you to run advertising or to upload your own themes or plugins. WordPress.com blogs cannot be equipped for eCommerce transactions. If you need a site that requires a custom theme or plugins — e.g., if you want to be able to sell things directly from your site, or if you want to install discussion forums — a self-hosted WordPress site might be right for you.

    WordPress.org offers free software that you can install on a web server. You can upload and install themes and plugins, run ads, and edit the database. Learn about the differences here. http://support.wordpress.com/com-vs-org/

  • The topic ‘Questions about your service’ is closed to new replies.