problems accessing website for editing

en WordPress.com Forums problems accessing website for editing

• 

  ursulapidgeon · Member · Oct 22, 2020 at 7:41 pm

  • Copy link
  • Add topic to favorites

  why does WordPress not recognize that I already have a .com website on their platform?

• 

  supernovia · Staff · Oct 22, 2020 at 11:37 pm

  • Copy link

  Hi @ursulapidgeon, do you have another account?

  Can you log out and log in with the account associated with that site? It should be the email address that gets comment notifications and what not, so you can try commenting on the site and checking all of your email addresses if needed.

  Does that help? If not, we do have an account recovery form here:
  https://wordpress.com/support/account-recovery/#account-recovery-form

  And, if you’ll send a link to the site, we can confirm whether it’s hosted here on our services or whether it’s with another provider.

• The topic ‘problems accessing website for editing’ is closed to new replies.