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en WordPress.com Forums problem with viewing the page

problem with viewing the page

  • jbaginski11 · Member · Feb 26, 2023 at 5:22 pm
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    My site looks normal when I use word press, but when I access it from an incognito site, it looks different. The fonts are different, the colors are different, some columns or images are missing. When im using elementor to edit it, everything looks good so i cant edit it, but in reality it is not. Please help me fix the error.
    Regards, Jakub Baginski.

    WP.com: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • staff-zinnia · Staff · Mar 1, 2023 at 8:09 pm
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    Hi Jakub –

    Thanks for writing to us.

    Looking at that site I can see it’s hosted on lighthosting.net. It’s not using our managed hosting environment from WordPress.com.

    For help, I would contact them first. Otherwise, there’s a volunteer network available for folks who run their own WordPress installations, which is how you’re set up. That is available at https://wordpress.org/support/forums/

    On WordPress.com our team offers a managed hosting environment. This means that we handle all the back end details of the site. Things like back ups, updates, security, spam, seo, ssl, mobile optimization, top notch hosting specs, and sorting out any errors or bugs that pop up along the way. When you run a stand alone WordPress installation, like what y’all have set up, then all of those details fall on to you – so instead of being able to focus on content you spend a ton of time and frustration fixing these sort of issues.

    All of our hosting plans are available on https://wordpress.com/pricing/ If you think a managed environment is a better setup for the project and your experience level then we can talk more about how to move your site over and what’s involved with that process.

    Keep in mind that our themes are built to work across multiple devices and browsers, and you don’t need to know how to code them in order to have a solid site. Get started with us on the personal plan, and write back with any other questions.

  • The topic ‘problem with viewing the page’ is closed to new replies.

Tags

  • .org
  • account
  • design
  • he-boost
  • images
  • Jetpack
  • wpcomhelp

About this topic

  • In: Support
  • 2 participants
  • 1 reply
  • Last activity 2 years
  • Latest reply from jbaginski11
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