Problem viewing Upgrade Plane page and other pages

en WordPress.com Forums Problem viewing Upgrade Plane page and other pages

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  lillyslifestyle · Member · Feb 22, 2018 at 2:24 pm

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  Hi,
  since tuesday I can’t view some section of my backoffice blog (upgrade plane, statistics, blogger reader, etc.). When I click the name It opens a white page with WP logo.
  Is it only my problem or someone else has the same problem?
  Thanks.
  All the best,
  L.

  The blog I need help with is: (visible only to logged in users)

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  ismaeliea · Member · Feb 22, 2018 at 2:39 pm

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  @lillyslifestyle — Have you tried another browser? This may be the issue. If you can, please try another, newer browser, or new computer to see if that fixes the issue. Sometimes, some outdated browsers may not have the same capabilities as other ones do.

  If you still experience issues, please reply back to this thread, and I’ll see other options going forward.

  Take care,

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  shubhamgmath · Member · Feb 22, 2018 at 2:48 pm

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  Hi lillyslifestyle

  I am tagging this post as ‘modlook’ as told by staff to you in the thread below :
  https://en.forums.wordpress.com/topic/i-cant-upgrade-1?replies=8

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  gemmacevans · Staff · Feb 22, 2018 at 3:32 pm

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  Hi lillyslifestyle,

  I’ve checked lillyslifestyle.com and the areas you mentioned are loading for me, so let’s try a couple of things.

  Please clear your browser cache:

  Solve Common Browser Issues

  Then clear your WordPress.com cookies:

  Solve Common Browser Issues

  Does that help or are you still having trouble accessing the dashboard on lillyslifestyle.com?

  Let me know how you get on.

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