Problem transferring site from wix

ebonynikita · Member · Mar 22, 2021 at 7:46 pm
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It says it is unavailable for me to transfer site from wix. It won’t allow me to transfer my website.
supernovia · Staff · Mar 23, 2021 at 1:06 am
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Hi @ebonynikita, sorry to hear that — would you be willing to send the site url that you are transferring to, and Wix site you are transferring from? We’ll see if we can spot the issue.
ebonynikita · Member · Mar 23, 2021 at 5:48 pm
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https://ebonyro1.wixsite.com/ebonynikita
staff-blorbo · Staff · Mar 23, 2021 at 6:35 pm
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Ok, let me see if I can get this imported.
staff-blorbo · Staff · Mar 23, 2021 at 6:50 pm
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Ok, we have an internal work-around, but that’s not working either.

This appears to be a reoccurrence of an old bug, and we’re tracking it here: https://github.com/Automattic/wp-calypso/issues/45586#issuecomment-804507842

We’ll let you know when we have a solution!
yoavf · Member · Mar 24, 2021 at 1:01 pm
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Hi there @ebonynikita
Thanks for reporting this issue. It should be fixed now!

Please try again and let us know if anything goes wrong.
ebonynikita · Member · Mar 24, 2021 at 4:29 pm
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I tried it again and it did not work. it says the same message: It looks like we’re unable to reach that website address at this time. (ID: 8a87e359-1a35-453c-b545-05f342d555cb)
staff-blorbo · Staff · Mar 24, 2021 at 6:41 pm
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Hm, that’s odd.

I was able to get this import going now, it may take up to 24 hours to complete, but it should be all good after that. :)
staff-blorbo · Staff · Mar 24, 2021 at 7:02 pm
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The import has finished!

Enjoy: https://ebonynikitaokekecom.wordpress.com :)
ebonynikita · Member · Mar 24, 2021 at 7:42 pm
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Thank you. Only the pages transferred but not all of the elements like the pictures or titles. Also the main homepage did not transfer over. Can you help me with this issue? Thank you.
staff-heroponriki · Staff · Mar 24, 2021 at 8:16 pm
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I’ve reached back out to the developer working on this and they’ll get back in touch once they’ve investigated things. Thanks!

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