Premium Plan not active but already paid

  • Author
    Posts
  • #3437828

    Hi,
    i just bought a premium plan yesterday but on my dashboard it’s still mentionned as free plan…

    Can someone help me please ?

    Thanks

    The blog I need help with is thefreeagentfr.wordpress.com.

    #3437998

    Hi there,

    What site did you purchase the plan for? I do not see any history of purchases under the account you are contacting us from. Do you happen to have another WordPress.com account?

    #3438018

    macmanx
    Staff

    Interesting, so the plan wasn’t added and the domain wasn’t registered either.

    I’m not sure what happened, but I have issued a refund.

    Would you please try again?

    #3438329

    Thanks a lot guys!
    It’s working now :)

    Have a good day

    #3438514

    Awesome. Thanks for letting us know.

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