en WordPress.com Forums › Support Premium Plan not active but already paid Author Posts Feb 18, 2020 at 12:56 pm #3437828 charlestaudinMember Hi, i just bought a premium plan yesterday but on my dashboard it’s still mentionned as free plan… Can someone help me please ? Thanks The blog I need help with is thefreeagentfr.wordpress.com. Feb 18, 2020 at 6:22 pm #3437998 darnelldibblesStaff Hi there, What site did you purchase the plan for? I do not see any history of purchases under the account you are contacting us from. Do you happen to have another WordPress.com account? Feb 18, 2020 at 6:41 pm #3438018 macmanxStaff Interesting, so the plan wasn’t added and the domain wasn’t registered either. I’m not sure what happened, but I have issued a refund. Would you please try again? Feb 19, 2020 at 8:29 am #3438329 charlestaudinMember Thanks a lot guys! It’s working now :) Have a good day Feb 19, 2020 at 3:47 pm #3438514 lizkarkoskiStaff Awesome. Thanks for letting us know. Author Posts The topic ‘Premium Plan not active but already paid’ is closed to new replies.