PayPal Payments Not working for Gift card

  • dev2webbygeniuscom · Member ·

    Hii Team,

    I have installed Woocommerce PayPal Payments plugin, and apply Gift card on order, so basically my issue is, when i am tring to make an payment by papal, it shows an error that “transaction refused because of the totals of the cart item amounts do not match order amounts”. It couldn’t be able to calculate gift card amount from the order.

    Please help with this.
    Thank you.

  • staff-totoro · Staff ·

    Hi there,

    It sounds like you are needing help with the Woocommerce PayPal Payments plugin, but have landed on the support forum for WordPress.com sites instead.

    We don’t offer that plugin on WordPress.com (unless you are upgraded to our WordPress.com Business Plan) so we’re not your best point of contact, but the good news is that help is available by creating a support ticket here: https://woocommerce.com/my-account/create-a-ticket/

    The folks over there are familiar with your plugin and in the best position to assist. Hope this helps point you in the right direction!

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