payment gateway issue

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  lickabledelicacy · Member · Sep 7, 2020 at 3:24 pm

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  im facing a hell lot of issue while paying and due to which my 2 cards got blocked

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  supernovia · Staff · Sep 7, 2020 at 8:09 pm

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  HI @lickabledelicacy, sorry to hear it! I’m not seeing any issues on this end, though. Are you able to use another payment method?

  https://wordpress.com/support/payment/

  You might also check in with the card company to see if they’re blocking the purchase. My card provider texts me if they see a big online purchase, to confirm it was in fact me making the purchase. If I don’t respond, they block it. Perhaps your card company does something similar?

  Also I noticed you’ve somehow created three sites while trying to process this. I’d recommend heading to https://wordpress.com/settings and removing two of them (as there’s no content yet). Then you can upgrade from https://wordpress.com/plans/ rather than starting with a new site.

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