en WordPress.com Forums › Support Paid for premium plan with 24/7 help??? Author Posts May 4, 2021 at 4:41 pm #3673724 hallofameedMember When I go to create website and connect to my domain I am asked to pay again? May 4, 2021 at 5:43 pm #3673744 supernoviaStaff Hey @hallofameed, my guess is that you’ve got another account. Can you log out and log in with the account associated with that site? It should be the email address that received a receipt. If you need help sorting it out, can you you send a link to the site? Author Posts You must be logged in to reply to this topic.