"Only blog owners can migrate subscribers" Error.

saraabesukhan · Member · Jan 20, 2020 at 6:01 pm
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Hi there.

I’m trying to migrate my followers from my old blog [http://saraabesukhan.home.blog/] to the new self-hosted one [http://saraabesukhan.com/]. But I keep getting the “Only blog owners can migrate subscribers” error time and again.

I am the Admin of both these blogs. Please tell me how to resolve this.
Thank you for your help.

Sincerely,
A. Perveen

The blog I need help with is: (visible only to logged in users)
supernovia · Staff · Jan 20, 2020 at 7:55 pm
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Hi, you actually need to be the owner of both sites rather than just an admin.

You do own saraabesukhan.wordpress.com, but the other is connected through a different account.

Can you disconnect that, then reconnect while logged in as saraabesukhan ?
saraabesukhan · Member · Jan 20, 2020 at 8:09 pm
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I might be able to.
Can you tell me the email the other site is connected to? How do I check who’s the owner of saraabesukhan.com?
saraabesukhan · Member · Jan 20, 2020 at 8:11 pm
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It’ll also be easier to simply transfer ownership from one account to the other. Can you guide me how to do that? Thank you for your help!
supernovia · Staff · Jan 20, 2020 at 11:06 pm
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I can’t give the other account’s username or email address for privacy reasons, but if you’ve got it here’s how you can transfer ownership of the WordPress.com site:

https://en.support.wordpress.com/transferring-a-site-to-another-wordpress-com-account/
saraabesukhan · Member · Jan 21, 2020 at 12:08 pm
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Okay, I understand this.
How about you just guide me about how to check who’s the site owner?
I can’t find it anywhere in the User panel.
staff-zinnia · Staff · Jan 21, 2020 at 12:46 pm
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We aren’t able to give out those account details as supernovia mentioned in her last reply.

I can say that every WordPress.com user account requires a different email address. So you should check all of your email accounts for correspondence from us.

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