Only blog owners can migrate subscribers.

jsackmom · Member · Jun 3, 2020 at 4:58 am
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Hi. I am trying to migrate my subscribers from my WordPress.com domain https://jsackblog.wordpress.com/ to my new self-hosted https://houseofawriter.com/. I am hosted with GoDaddy.

Both accounts on both domains use the same email, and my domain is registered under the same email.

I am attempting to use JetPack to transfer my subscribers. I have connected both site to JetPack but when I attempt to migrate them I get the error “Only blog owners can migrate subscribers.”

I am under the impression that I am the blog owner of both.

What am I doing wrong, and how can I fix this? I’ve read a lot of other people having this problem and they simply just have to ask and it’s done for them.

Thank you.

The blog I need help with is: (visible only to logged in users)
staff-zinnia · Staff · Jun 3, 2020 at 8:04 pm
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Hi –

It looks like the Jetpack connection was made through your other account, kentondejong88 Are you able to sign in to that account and post here for us?
kentondejong88 · Member · Jun 3, 2020 at 9:47 pm
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Hello! I am the developer. I got stuck with transferring the subscribers. I didn’t realize the connection was made under this account.
staff-blorbo · Staff · Jun 3, 2020 at 9:59 pm
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Excellent, I have transferred the subscribers as requested. :)
kentondejong88 · Member · Jun 3, 2020 at 11:59 pm
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Awesome!! Thank you so much!!

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