One blog with two accounts an wordpress.com | Cant delete account

sassen · Member · May 18, 2009 at 12:10 am
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Dear Forum,

I had re-install WP on my server. After setting everything up I tried to reactivate WP stats on my block.
Unfortunately I did a mistake. Now wordpress.com shows two blogs:

“http://www.sassen.org” and “http://www.sassen.org/sassen_org”.

The account “http://www.sassen.org/sassen_org” should be deleted. I am not able to log into this account to delete it. It seems that WP doe not know how handle the two accounts and seems to mix the logins.

Best regards from Berlin – Germany, Phil

The blog I need help with is: (visible only to logged in users)
sambauers · Member · May 18, 2009 at 12:10 am
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The blog you specified at http://www.sassen.org does not appear to be hosted at WordPress.com.

This support forum is for WordPress.com hosted blogs only. If you have a self-hosted WordPress blog you need to seek help at the WordPress.org forums, not here.

If you don’t understand the difference, you may find this information helpful.
sassen · Member · May 18, 2009 at 12:13 am
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@sambauers,

I do understand the difference. Unfortunately I need a wordpress.com account to use WP stats.
wordpress.com mixxed two accounts up.

Sorry for my question but the wordpress.org forum is not able to handle wordpress.com account issues.

Regards from Berlin, Phil
raincoaster · Member · May 18, 2009 at 2:43 am
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And volunteers in the forum are not able to help with these kinds of requests, either. I suggest you contact staff directly here:
http://support.wordpress.com/
sassen · Member · May 18, 2009 at 6:55 am
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I tried but the system rejects my request because I do not host my blog on wordpress.com.

I am clueless …

Regards, Phil
carocat · Member · May 18, 2009 at 9:44 am
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Then enter your wp.com blog when asked for a url and explain in the content of the support request what it’s about: http://sassen.wordpress.com/

Contact

I’m afraid the volunteers in the forums can’t help you.
sassen · Member · May 18, 2009 at 10:48 am
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Due to this problem my stats do not work properly. Impressions by myself are tracked and counted.

Need to get in contact with AUTOMATIC to solve this issue. As written I am not able to report my problem because the support form does not process my request due to the fact that I am hosting WP on my own …

Looking forward to an official reply, Phil
sassen · Member · May 18, 2009 at 10:50 am
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@carocat,

I do not use a wordpress.com blog.
It seems that I have to open one up just to get in contact with AOTUMATIC.

Regards, Phil
thesacredpath · Member · May 18, 2009 at 2:33 pm
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@sassen, log out of wordpress.COM, then go to this page: http://support.wordpress.com/contact/ and there will be a “I don’t have a blog” checkbox. Select that and you can then contact support using the forum.
sassen · Member · May 18, 2009 at 7:31 pm
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@thesacredpath, thank you for your kind help.

I followed your advise and opened a ticket.

Hope that they are able to delete the wrong account or enable me to login to the second account to let me delete it on my own…

Best regards from Berlin, Phil
thesacredpath · Member · May 18, 2009 at 7:36 pm
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You’re welcome. and best wishes for a quick resolution.
sassen · Member · May 19, 2009 at 8:12 am
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I keep you update!

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