No template found

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  • #3706112

    Hello! We are hosting a website with a company that basically took our template and used it to host on another wordpress site. I’ve still been able to see our old template with our original logins up until now. Now when I click the visit site button it says no template is found. Do you have any suggestions as to why that is happening?

    Site: https://therapyreset.wpcomstaging.com.
    WP.com: Yes
    Correct account: Yes

    #3706397

    Hi there!

    The site therapyreset.wpcomstaging.com used to have plan Business that expired in November 2020. Because it was not removed, it lost all the perks of the Business plan like plugins and third-party themes.

    If you’d like to maintain the site as it was, I’d recommend re-purchasing the plan for it. If you prefer to downgrade your plan, we can also help you with that, just let us know how you’d like to proceed.

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