no email confirmation

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  • #3083061


    Is there a reason I am not receiving email confirmation. I checked and it is not in Junk mail.

    The blog I need help with is



    Hi there,

    We’ve sent you three activation emails already, and they show as delivered on our end. Have you also checked that they weren’t filtered somewhere else in your inbox? Try doing a global search for “” in your email inbox.

    We’ve also sent you two emails regarding this form thread. If you didn’t receive them either, then it’s possible your university is filtering or blocking emails from us. If that’s the case you’ll need to contact the IT department and have them whitelist our email address so you can receive emails from us.

    If that’s not possible, then you may need to change to a different email for your account, as you must be able to receive emails from us in order to verify your email address.

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