No access

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  • #3777493

    abeck79
    Member
    Original poster

    Hi,

    I hired someone from fiver to create a website for me about year ago. MidWise was available online until a few months ago. My card payment was declined and I failed to follow up because I had so many things going on and my business wasn’t really active at the time.

    Now I want to start doing business again and make some changes to my page. I do (or did) have the login information; but when I try to log in WordPress says I don’t have an account. When I try searching for my page online, it’s not available. Please help.

    WP.com: Unknown
    Jetpack: Unknown
    Correct account: Unknown

    #3777506

    macmanx
    Staff

    What is the URL of the site you’re trying to access?

    NOTE: We can only assist with websites hosted here at WordPress.com. If you’re using the WordPress software, but hosted elsewhere, you will need to reach out to your hosting provider or the WordPress.org community for guidance: https://wordpress.org/support/

    #3777533

    abeck79
    Member
    Original poster
    #3777551

    metabreakr
    Staff

    Hi @abeck79,

    Thanks for sharing your URL. It looks like your site is hosted with GoDaddy: https://gwhois.org/themidwise.com+dns

    I suggest reaching out to them for support with your site, and hope that points you in the right direction.

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