New Website
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Hi,
I just purchased TheFour template and would like to use this template to create a new website. I already have a website, http://www.masterplumbersandseptic.com/ and the new site I build through WordPress will replace this site. I will be keeping my hosting with the current company I use. Can you please instruct me, beyond purchasing the $59 template, what else I need to purchase so I can build a site that will be hosted elsewhere? I tried using the template I purchased and it appears I can only edit a blog-like page. I wasn’t given a homepage to edit….thank you.
The blog I need help with is: (visible only to logged in users)
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These forums are for sites hosted on WordPress.com, but you’re running the WordPress software on your own hosting. If you need further help with the self-hosted version of the theme.
post in the WordPress.org general themes forum:
https://wordpress.org/support/forum/themes-and-templates
Tag your post with wpcom-theme in the tags area to be sure it will get attention:
You’ll need a free WordPress.org account to post – if you don’t already have one, you can register here:
https://wordpress.org/support/register.php
Be sure to provide a link to your site when you post so folks can help you more easily.
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The short answer is that the themes here https://wordpress.com/themes/ are licensed for use only on wordpress.COM sites and cannot transferred to WordPress.ORG sites. If the theme has a download link for use on wordpress.ORG sites it will be found on this page https://wordpress.com/theme/thefour at the bottom of the page. if it does not then you have to contact the theme designer for a wordpress.ORG version of it.
WordPress.COM and WordPress.ORG are completely separate and have different username accounts, logins, features, run different versions of some themes with the same names, and have separate support documentation and separate support forums. Read the differences here http://en.support.wordpress.com/com-vs-org/
wordpress.org support
The wordpress.ORG support forum is at http://wordpress.org/support. The wordpress.ORG login link is here https://login.wordpress.org/ If you do not have an account yet then click Create an account https://login.wordpress.org/register/ and if you have lost an account password click Lost password? https://login.wordpress.org/lostpassword/
WordPress.org support docs are at https://codex.wordpress.org/Main_Page
See also https://apps.wordpress.org/support/ for app support.re: Jetpack support
Some Jetpack solutions are here http://jetpack.me/support/
Others are in the Jetpack support forum at WordPress.org
http://wordpress.org/support/plugin/jetpack
However, if you can’t find help at either one then you can file a Jetpack support ticket here > http://en.support.wordpress.com/contact/?jetpack=needs-serviceAlso note that for WordPress.ORG issues, if you don’t have a username account at WordPress.ORG click http://wordpress.org/support/ and register one on the top right hand corner of the page that opens, so you can post to the support forums there.
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Note About Downloading Premium Themes https://en.support.wordpress.com/premium-themes/#note-about-downloading-premium-themes
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