Need to reactivate cancelled domain

shansdavid · Member · Aug 10, 2015 at 5:17 pm
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I meant to cancel my hosting plan, but accidentally cancelled my domain and hosting and now I cannot use my domain. How can I retrieve/reactivate my domain?

Any help would be appreciated
timethief · Member · Aug 10, 2015 at 5:31 pm
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Provide the relevant and required information please.
1. What is the URL of the domain?
2. Where did you purchase it from?
3. When did you cancel it?
shansdavid · Member · Aug 10, 2015 at 5:36 pm
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1. davidshans.com
2. It was purchased through WordPress
3. Saturday Night
timethief · Member · Aug 10, 2015 at 6:29 pm
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I tagged this thread for Staff assistance with retrieving your domain. Please subscribe to it so you are notified when they respond. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.
rachelmcr · Staff · Aug 11, 2015 at 5:43 pm
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Hi David,

I can help retrieve that domain for you. I’m sending you an email with more details about that process — please let me know if you don’t get that email from me. :)
shansdavid · Member · Aug 11, 2015 at 6:15 pm
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thank you for all your help. I am looking to pay for the domain but not the “private registration” is there any way you can make that adjustment and resubmit the payment link?
rachelmcr · Staff · Aug 12, 2015 at 9:04 am
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Hi David,

I received word from our domain registrar that they already fully cancelled that domain and released it, so you can head to the Domains page to register it again as a new domain. As part of that process, you can choose whether or not to add private registration to it. :)

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